Cookie Policy
Understanding how GlowMarkly uses tracking technologies
What Are Cookies and Tracking Technologies
Cookies are small text files that websites place on your device to store information about your browsing session. At GlowMarkly, we use various tracking technologies to enhance your experience with our strategic financial planning platform and deliver personalized content that matches your learning preferences.
These technologies work by collecting data about how you interact with our website, including pages you visit, time spent on different sections, and your engagement with our educational content. This information helps us understand user behavior patterns and improve our financial education resources accordingly.
Essential Cookies
These cookies are necessary for basic website functionality, including user authentication, security features, and maintaining your session while navigating through our financial planning tools.
Functional Cookies
These remember your preferences such as language settings, course progress, and customized dashboard configurations to provide a more personalized learning experience.
Analytics Cookies
We use these to understand how visitors interact with our educational content, which courses are most popular, and where users might encounter difficulties in their learning journey.
Marketing Cookies
These cookies help us deliver relevant educational content recommendations and course suggestions based on your interests in financial planning topics.
How We Use Tracking Information
Educational Experience Enhancement
- Tracking course completion rates and identifying areas where students need additional support
- Personalizing content recommendations based on your financial planning interests and skill level
- Remembering your progress through multi-session courses and educational modules
- Customizing dashboard layouts to display the most relevant financial tools for your needs
- Providing continuity in your learning experience across different devices and sessions
Platform Performance Optimization
- Monitoring website loading speeds and identifying technical issues that affect user experience
- Analyzing which educational resources are most accessed and ensuring adequate server capacity
- Detecting and preventing fraudulent activities or unauthorized access attempts
- Measuring the effectiveness of our educational content delivery systems
- Optimizing mobile experience for users accessing courses from smartphones and tablets
Our tracking systems also help us understand seasonal patterns in financial education demand, allowing us to prepare appropriate resources during tax season, investment planning periods, and other financially significant times of year.
Cookie Control and Your Choices
Manage Your Cookie Preferences
You have control over how cookies are used on GlowMarkly. While essential cookies cannot be disabled as they're necessary for basic website functionality, you can opt out of all non-essential tracking technologies.
Essential Cookies We Cannot Disable
- Session management cookies that keep you logged in during your visit
- Security tokens that protect against cross-site request forgery attacks
- Load balancing cookies that ensure optimal server performance
- Authentication cookies that verify your identity for secure areas
- GDPR consent tracking to remember your privacy preferences
Browser-Based Cookie Management
Most web browsers allow you to control cookies through their settings menus. Here's how you can manage cookies in popular browsers:
Google Chrome
Go to Settings → Privacy and Security → Cookies and other site data. Choose your preferred cookie handling option.
Mozilla Firefox
Navigate to Settings → Privacy & Security → Cookies and Site Data to customize your cookie preferences.
Safari
Access Preferences → Privacy → Manage Website Data to control cookie storage and tracking prevention.
Microsoft Edge
Visit Settings → Cookies and site permissions → Cookies and site data for comprehensive cookie controls.
Note that disabling cookies through your browser may affect certain functionalities of our financial education platform, particularly features that remember your course progress and personalized settings.
Data Retention and Third-Party Services
We retain cookie data for different periods depending on the type of information collected. Analytics data is typically stored for 26 months, while functional preference cookies may be retained for up to two years to maintain your customized experience.
Third-Party Tracking Services
- Google Analytics for comprehensive website usage analytics and user journey mapping
- Educational content delivery networks that track course engagement and completion rates
- Security services that monitor for suspicious activity and protect user accounts
- Customer support platforms that remember your previous interactions for better assistance
- Payment processing systems that maintain transaction security and fraud prevention
These third-party services operate under their own privacy policies, and we encourage you to review their data handling practices. We only work with providers that maintain high standards for data protection and user privacy.
Questions About Our Cookie Policy
If you have questions about how we use cookies or need assistance with your privacy preferences, please contact us:
Address: 98, Taman Everbright Jaya, 93350 Kuching, Sarawak, Malaysia
Phone: +6072364624
Email: [email protected]